FAQ

1. What is FollowUpByte?

It is an online software, designed for professionals who want to optimize their commercial profitability, through an excellent management of their sales force and a better organization of customer appointments. FollowUpByte allows to follow, in real time, the performances of the sales people and to ensure a visibility on the whole operational chain, with upstream, the booking of telephone appointments carried out by the televiewers or call centers, the appointments made by the sales people and finally, the report of the sales people’s meetings with the customers.

2. Who is FollowUpByte for?

FollowUpByte users are mainly business owners,team managers, sales people and call centres.

3. How does FollowUpByte work?

Whether you are a business manager, a call centre manager or a sales representative, you can either enter the appointments made by telephone directly or receive them automatically in the FollowUpByte calendar. A system of notifications will allow sales people to be alerted on the set date as well the prospect. Then, once the appointment with the customer is honoured or not, the sales representative will have to make his report directly in the FollowUpByte system. Otherwise, FollowUpByte will make it notifications at close frequencies. Once the appointment comments have been entered into the system, all stakeholders (management, call centers, etc.) will have access to them, for better transparency, thus allowing them to monitor their invoices: appointments are visited or not, whether there is a sale or not. A system of statistics allows the manager to measure the performance of his sales representatives, based on the results.

4. How do I get FollowUpByte?

Directly online via the following link: https://www.followupbyte.com

5. What constraints will I face with FollowUpByte?

FollowUpByte will only bring you benefits. No more guessing results during customer meetings, no more conflicts with subcontractors, because lack of transparency on results during the customer appointment, no more rough results of sales performance.

6. Once my subscription is complete, will I receive assistance if needed?

The FollowUpByte team allows you to navigate with confidence. We guarantee you remote technical assistance, by our specialists, in case of need, this, the entire duration of your subscription. Simply send us a message via the platform and we will take over.

7. I am not an expert in new technologies and computer science. Could I use FollowUpByte software on my own?

Perfectly! Indeed, one of the advantages of FollowUpByte is to make your life easier. You will realize from the first uses that, FollowUpByte is very playful and is very easy to use. The system is essentially designed for those who are not computer literate. Some basic notions are just necessary to feel comfortable and autonomous.